Customer Service Representative

AAR Consu ZZ

ob Description for Customer Service Representative*

-Manage amounts of incoming calls.

-Identify and assess customers needs to achieve satisfaction. -Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools.

-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts, and file documents.

-Follow communication procedures, guidelines, and policie

• Experience

  1 - 3 Years

• No. of Openings

  35

• Education

  Higher Secondary, Secondary School, Vocational Course, B.Com

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face interview location

  snehabadawane2@gmail.com