Customer Service Manager For Company Near to Huda City Center.

  • icon job experience 1 - 7 Years
  • icon job opening 10 Openings
  • icon salary 3.3-6.0 Lac/Yr
  • icon job location Gurgaon
  • Face-to-Face interview Face-to-Face interview

Job Description

Duties and Responsibilities:

Responsibilities Include But are Not Limited to Enforcing Policies and Procedures, Which Ensure Efficient and Effective Operation of Pool Facilities Including Personnel Management and Training.

Pitch Pool Services to all Incoming Calls and Documenting all Calls and Follow Ups.

Maintain Pool Decorum and User Satisfaction/experience.

Greeting Visitors, Optimum Information Provider & Getting Them Enrolled.

Generate Bill and Reconcile Bills with Accounting Department.

qualifications:

Excellent Communication and Decision-making Skills.

Graduate from Hotel Management/sports/ Marketing/sales/hr. Diploma in Sports Coaching or Equivalent Will Be Added Advantage.

At Least 3 Years of Experience as Customer Service Manager/center Head (in Hotel, Restaurants, Clubs, Sports Company or Related Work)

Must Be Able to Work Overtime as and When Necessary to Set and Lead By Example.

Ability to Lead & Provide Instructions to Employees Under His/her Supervision.

Excellent Organizational, Public Relation, Oral and Written Communication Skills.

Excellent Computer and Keyboarding Skills (spreadsheets, Database and Word Processing).
  • Experience

    1 - 7 Years

  • No. of Openings

    10

  • Education

    Any Bachelor Degree

  • Role

    Customer Service Manager

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Capital Placement Services

Capital Placement Services is a Gurgaon based Placement Consultancy that specializes in providing Placement Services, Manpower Recruitment, HR Consultancy, Placement Consultancy and Staffing Solutions. We have our own large computerized database of candidates across the various functional streams. We can do an exact search based on your requirements and come up with candidates who best meet your job description. We have a team of experienced professionals who do all the preliminary screening. We contact and interview candidates regarding their interest and suitability. Only after we are satisfied we send them for an interview to you. If necessary we also do an informal reference check of the candidate who are shortlisted.
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