Customer Service

Credit Wise Capital

1 - 7 Years
5 Openings
Not Disclosed
Worli Mumbai
Face-to-Face interview

Key Skills

Customer Relationship Customer Care Customer Retention Customer Support BPO Effective Communication

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Job Description

Responsibilities and Duties:

Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company.

Ask questions to understand customer requirements and close sales.

Direct prospects to the field sales team when needed.

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company's reputation

Go the extra mile to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Type-Contract Basis.

Experience
1 - 7 Years
No. of Openings
5
Education
B.A, B.Com, Any Bachelor Degree, Professional Degree
Role
Customer Service
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Credit Wise Capital

Credit Wise Capital Pvt Ltd is a consumer finance Registered NBFC established with the aim of providing technology-driven loans to customers. The company leverages an offline sourcing model along with a new age of online sourcing to become a market leader in a very short time.