Customer Service

  • icon job experience 1 - 7 Years
  • icon job opening 5 Openings
  • icon salary Not Disclosed
  • icon job location Worli Mumbai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Relationship Customer Care Customer Retention Customer Support BPO Effective Communication

Job Description

Responsibilities and Duties:

Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company.

Ask questions to understand customer requirements and close sales.

Direct prospects to the field sales team when needed.

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company's reputation

Go the extra mile to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Type-Contract Basis.
  • Experience

    1 - 7 Years

  • No. of Openings

    5

  • Education

    B.A, B.Com, Any Bachelor Degree, Professional Degree

  • Role

    Customer Service

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Credit Wise Capital

Credit Wise Capital Pvt Ltd is a consumer finance Registered NBFC established with the aim of providing technology-driven loans to customers. The company leverages an offline sourcing model along with a new age of online sourcing to become a market leader in a very short time.
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