Customer Service Executive

Kumudu software solution

Responsibilities

• Respond to customer inquiries in a professional and timely manner

• Provide technical support for our products and services

• Troubleshoot and resolve customer issues

• Collaborate with other teams to provide excellent customer service

• Follow up with customers to ensure their issues have been resolved

• Maintain accurate and detailed records of customer interactions

• Continuously improve knowledge of our products and services

Requirements

• 1+ years experience in customer support or a related field

• Excellent communication skills, verbal and written

• Ability to multitask and prioritize responsibilities

• Strong problem-solving skills

• Familiarity with customer support software and systems

• Ability to work well in a team environment

• Positive and professional behaviour .

• Experience

  0 - 3 Years

• No. of Openings

  4

• Education

  B.Arch, BAMS, B.B.A, B.C.A, B.Com, B.Sc, Diploma, Any Bachelor Degree, Professional Degree

• Role

  Customer Service Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office