Customer Service Executives

Travelvava Pvt Ltd

Manage front office works, Handle calls, emails, walk in clients,

corporate clients, sub agents etc for their Travel & Tours related

reservations.

Handle enquiries and reservation on package tours, hotel

bookings, flight tickets etc.

After training, create tour package itineraries and quote to

clients as per their requirements.

You may have to deal with vendors and liaison with hotels,

transporters and other service providers and negotiate for the

best quote.

Update client data and follow-up status in designated software.

You must maintain a positive and ethical work climate that is

conducive to attract and retain the clients.

Age 20 35 Years

Experience preferred 06 12 months in tour & travel sector handling tour packages with good

track record.

Essential skills

Very good customer handling and service skills, strong communication

skills, convincing and enquiry closing skills.

Pleasing personality with a flair for speaking

Able to work independently with minimum supervision

Proficient in Google Docs, web browsing, E-mail, MS Word, etc.

Language proficiency Speaking Fluency in Hindi and English is must besides Malayalam

Job location Palarivattom, Ernakulam

Working Hours Monday to Saturday : am pm

Candidate location Prefer candidates in and around Ernakulam city.

Accommodation : Not provided

• Experience0 - 1 Years
• No. of Openings4
• EducationB.A, B.C.A, B.B.A, B.Com, Post Graduate Diploma, M.A, M.B.A/PGDM
• RoleCustomer Service Executives
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office