Manage front office works, Handle calls, emails, walk in clients,
corporate clients, sub agents etc for their Travel & Tours related
reservations.
Handle enquiries and reservation on package tours, hotel
bookings, flight tickets etc.
After training, create tour package itineraries and quote to
clients as per their requirements.
You may have to deal with vendors and liaison with hotels,
transporters and other service providers and negotiate for the
best quote.
Update client data and follow-up status in designated software.
You must maintain a positive and ethical work climate that is
conducive to attract and retain the clients.
Age 20 35 Years
Experience preferred 06 12 months in tour & travel sector handling tour packages with good
track record.
Essential skills
Very good customer handling and service skills, strong communication
skills, convincing and enquiry closing skills.
Pleasing personality with a flair for speaking
Able to work independently with minimum supervision
Proficient in Google Docs, web browsing, E-mail, MS Word, etc.
Language proficiency Speaking Fluency in Hindi and English is must besides Malayalam
Job location Palarivattom, Ernakulam
Working Hours Monday to Saturday : am pm
Candidate location Prefer candidates in and around Ernakulam city.
Accommodation : Not provided
Experience
0 - 1 Years
No. of Openings
4
Education
B.A, B.B.A, B.C.A, B.Com, M.A, M.B.A/PGDM, Post Graduate Diploma
Role
Customer Service Executives
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office