Customer Service Executive

I Fly Now

If you want to make a career in the travel industry, and want to have international Air travel related exposure, here is a golden opportunity for you.

About the company

“I Fly Now” is an outsourced call center of “Gaura Travel”, (.au) which is one of the leading Airline ticketing agencies in Australia. We are located at Wagle Industrial Estate, Thane.

We are an Airline Ticketing company where we guide passengers to book tickets online and also calibrate ticket sales phone calls of Air travel passengers, travelling from Australia to India & vice versa.

What do we do ?

assist passengers to book their Air ticket through our website.

r booking the ticket, we assist passengers with their queries and ticket changes through

our customer service call centre.

calibrate/audit the sales calls and customer service calls and score them.

provide feedback to the sales agents and CS agents to improvise the service.

Whom do we want ?

should be over 18 plus years old.

basic computer knowledge.

pass or Graduate.

English communication skills.

idates located in or close by to Thane will be preferred.

y to work in shift of am to pm or pm to pm

7. Candidates having experience in BPO/ Call centre with English communication skills will be given preference

What do you do?

er inbound /outbound calls.

ing customer queries.

ting data with software or excel.

rting about call details to manager.

other work assigned by your reporting manager.

owing communication protocols, rules and policies.

What do you get?

anent job.

t allowance.

y attendance allowance.

On The Job training.

salary bar for the right candidate.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Higher Secondary

• Role

  Customer Service Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office