Customer Service Executive

Credence Resource Management

International BPO - Voice Process ( US collections Process)

Position Title - Executive- Customer Service

Location- Pune

Highlights:

Best in Market salaries from lakhs up - to 4 lakhs

6 week new hire training program

Unlimited Incentive plans with transparent KRA’S

Enhance your analytical/decision making and negotiation skills.

Cross functional growth Opportunities within six months for experienced candidates

Free Medical and life insurance

Free home pick up and drop transport

Employee centric policies

8 hours shift including the 45 minute break

Play Transport to pick up and drop

Profile summary

As an executive customer service, you will be responsible to communicate with consumers of health care and Telecommunication Providers in the united state to collect on overdue and unpaid bills. As a collection specialist, I will be responsible for calling consumers on phone and you go sit and for the overdue payment on behalf of the client

Position requirements:

Good English verbal skill required

This job requires you to work Us shifts schedule between 5:30 pm and 10:30 am

Sunday fixed Off and Alternate Saturday Working

Candidates with experience in collection or mortgage services will have advantages

About the company

Credence And its group companies or subject matter experts in revenue cycle and accounts receivable management for health care, telecommunication, utilities, media and entertainment companies.

We are over 22,000+ employees strong who provide expectational performance that is customer friendly and compliant; and deliver world class results to ensure brand integrity.

From our large fortune 100 clients to over a hundred US small business clients , we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformation Results!

• Experience

  0 - 4 Years

• No. of Openings

  20

• Education

  Diploma, Higher Secondary, Any Bachelor Degree, Secondary School, Vocational Course

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office