Customer Service Executive

  • icon job experience 0 - 6 Years
  • icon job opening 10 Openings
  • icon salary Not Disclosed
  • icon job location Pune
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Associate Customer Service Advisor Fresher BPO Collections

Job Description

Designation Executive Customer Service

Department Operations

Job Description

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.

Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency.

Able to manage difficult customer issues while working in a fast paced environment

Determine the reason for delinquency and best course of action to assist our Borrowers.

Engage our consumers with the highest level of respect and dignity.

Profile Requirements

Good written and oral communication skills

Third-party collections experience preferred (Medical or Telecom)

HSC passed [10+2]

This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am

Sunday fixed Off & Alternate Saturday Working

HR - Cynthia
  • Experience

    0 - 6 Years

  • No. of Openings

    10

  • Education

    Higher Secondary, Diploma

  • Role

    Customer Service Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Credence

This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for the purpose.
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