Customer Service Executive

Wehire Talent Solutions

Wehire Talent Solutions is hiring for a leading UK-based telecom company. Everyday responsibilities include:

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

Shift: 11am - 4:30 am (9 hour shift allotted on the basis of the roster + rotational week offs).

Date of Joining: Every Monday and Thursday of January 2023

Nature of Business: Voice

• Experience

  0 - 6 Years

• No. of Openings

  10

• Education

  Higher Secondary, Any Bachelor Degree

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office