Customer Service Executive

Teleperformance

Roles and Responsibilities:

Candidate should be able to communicate with the customer & can resolve their concern.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Follow communication procedures, guidelines and policies.

Desired Candidate Profile:

Strong phone contact handling skills and active listening

Excellent communication and presentation skills

Reading & translation skills (English to Hindi)

Perks and Benefits:

Rotational shifts

For Male Candidates: 24*7

For Females: 06:00 AM to 07:00PM

18K CTC/Monthly

Job Location: MOHALI

Interested Candidate can call or WhatsApp Their CV on below mentioned numbers.

Please Walk-in for the great career opportunity with same day selection and offer.

Please bring your CV and Aadhar card as well . Download Arogya Setu app in your phone or Carry Vaccination proof with you.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  B.A, B.Arch, B.B.A, B.C.A, B.Com, Diploma, Advanced/Higher Diploma, Any Bachelor Degree, Professional Degree, Secondary School

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office