Customer Service Executive

Skilllabs

1 - 3 Years
200 Openings
Not Disclosed
Mohali
Face-to-Face interview

Key Skills

Customer Relationship Customer Care Customer Support Telecalling BPO Telesales Customer Service Operations

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Job Description

6 months of Contact Center experience preferred

One year of previous customer service experience required

Must be at least 18 years of age

Type 25 wpm

High School Graduate or GED

Logical problem-solving skills and ability to multi-task

Proven oral and written communication skills

Must have availability to work various shifts

Ability to use Windows operating systems and navigate between various windows

Ability to work under pressure

Continuously demonstrate a high sense of urgency

Must have a keen sense of attention to detail, and take the initiative.

Must be able to pass a Federal Background Check and Drug testing

Possess a high level of Professionalism

Proven experience in overcoming unexpected difficulties and using logical problem-solving skills.

Ability to understand and empathize with customers’ issues.

Experience
1 - 3 Years
No. of Openings
200
Education
Any Bachelor Degree
Role
Customer Service Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Skilllabs

SkillLabs is a pioneering new-age start-up that aims to enhance the employability of graduates by imparting required workforce skills through Experiential Learning; works with MSMEs and Potential Entrepreneurs to built-up competencies to grow their business; provide financial courses to help you get better with money, and give client/candidates right talent/job, all with the guidance of top-rated industry instructors.