Customer Service Executive

Desires Group

1. Manage large amounts of incoming calls

2. Generate Sales Leads

3. Identify & assess customers' needs to achieve satisfaction

4. Build sustainable relationships & trust with customer accounts through open interactive communication

5. Provide accurate, valid & complete information by using the right methods/tools

6. Handle customer complaints, provide appropriate solutions & alternatives when the time limits; follow up to ensure resolution

7. Keep records of customer interactions, process customer accy& the documents

8. Follow communication procedures, guidelines & policies.

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  Any Bachelor Degree

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office