Customer Service Executive

Credence Resource Management

International BPO - Voice Process (US collections process)

Position Title - Executive - Customer Service

Location Pune

Highlights:

Best In Market Salaries from lakhs up-to 4 lakhs

6 week new hire training program

Unlimited Incentive Plan with transparent KRA's

Enhance your Analytical/Decision Making & Negotiation skills

Cross functional Growth opportunities within 6 months for experienced candidates

Free Medical/Life insurance

Employee Centric Policies

Free Home Pick & Drop Transportation

Fixed shifts

8 hour shifts [Including the 45 min break]

Free transport [Home pick-up & drop]

Profile Summary:

As an Executive - Customer Service, you will be responsible to communicate with consumers of

healthcare and telecommunication providers in the United States to collect on overdue and unpaid

bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating

for the overdue payment, on behalf of the client.

Position requirements:

Good English verbal skills required

This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am

Sunday fixed Off & Alternate Saturday Working

Candidates with experience in collections or mortgage services will have an advantage

• Experience0 - 1 Years
• No. of Openings50
• EducationHigher Secondary
• RoleCustomer Service Executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office