Customer Service Executive

  • icon job experience 1 - 3 Years
  • icon job opening 1 Openings
  • icon salary Not Disclosed
  • icon job location Janakpuri Delhi
  • Face-to-Face interview Face-to-Face interview

Job Description

Assisting the customers on calls and messages with orders, feedbacks and complaints

Escalate unresolved issues to the appropriate internal team

Taking orders and bookings of custom cakes

Collect prompt and accurate feedback from customers

Handle the complaints firmly

Can use internal software for IVR, messages and order take

Good Listener and Ability of Problem-Solving technique.

Ability to carry out required tasks in an accurate manner

Ability to maintain Patience during rush hours

Ability to deliver top quality customer service and assistance
  • Experience

    1 - 3 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Customer Service Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Dough and Cream Pvt Ltd

ur team of handpicked, highly trained, and experienced chefs, produce products of the highest quality, taste, and finish. All the recipes created are always under constant improvisation to keep up with the market trends and expectations of our customers. All the products are made under supervision with the finest of the ingredients without any additives/preservatives.
We are constantly working on increasing our reach to deliver the most flavorsome and delicious cakes making your most cherished moments memorable. Not just cakes, we specialize in a variety of egg-less scrumptious desserts, cookies, breads, chocolates, and more. We are committed to providing quality products and personalized services at reasonable prices.
Have specialized offerings for your gifting needs, corporate and catering/dessert tables reach out to us
We have something for everyone!
Read More...
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