Customer Service Executive

Dough and Cream Pvt Ltd

1 - 3 Years
1 Openings
Not Disclosed
Janakpuri Delhi
Face-to-Face interview

Key Skills

Customer Service Communication Microsoft Excel Customer Care Representative

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Job Description

• Assisting the customers on calls and messages with orders, feedbacks and complaints

• Escalate unresolved issues to the appropriate internal team

• Taking orders and bookings of custom cakes

• Collect prompt and accurate feedback from customers

• Handle the complaints firmly

• Can use internal software for IVR, messages and order take

• Good Listener and Ability of Problem-Solving technique.

• Ability to carry out required tasks in an accurate manner

• Ability to maintain Patience during rush hours

• Ability to deliver top quality customer service and assistance

Experience
1 - 3 Years
No. of Openings
1
Education
Any Bachelor Degree
Role
Customer Service Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Dough and Cream Pvt Ltd

ur team of handpicked, highly trained, and experienced chefs, produce products of the highest quality, taste, and finish. All the recipes created are always under constant improvisation to keep up with the market trends and expectations of our customers. All the products are made under supervision with the finest of the ingredients without any additives/preservatives.
We are constantly working on increasing our reach to deliver the most flavorsome and delicious cakes making your most cherished moments memorable. Not just cakes, we specialize in a variety of egg-less scrumptious desserts, cookies, breads, chocolates, and more. We are committed to providing quality products and personalized services at reasonable prices.
Have specialized offerings for your gifting needs, corporate and catering/dessert tables reach out to us
We have something for everyone!