Customer Service Executive
Nobroker

Key Skills

BPO Telecaller Voice Process Telecaller Customer Service

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Job Description

Job Description: This position reports to the mangaer and interfaces with company

managers and end customers.

Specific Responsibilities

â–ª Handle inbound calling for customer service.

▪ Identify and assess customers’ needs to achieve satisfaction.

â–ª Build sustainable relationships and trust with customer accounts through open and interactive

â–ª communication.

â–ª Provide accurate, valid, and complete information by using the right methods/tools.

â–ª Handle customer complaints, provide appropriate solutions and alternatives within the time limits

â–ª Conduct follow-ups to ensure complete resolution of issues.

â–ª Keep records of customer interactions, process customer accounts.

â–ª Follow communication procedures, guidelines, and policies.

â–ª Take the extra mile to engage customers.

  • Experience

    0 - 1 Years

  • No. of Openings

    30

  • Education

    Higher Secondary

  • Role

    Customer Service Executive

  • Industry Type

    Real Estate / Property / Construction

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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About Nobroker

NoBroker is a disruptive real-estate platform that makes it possible to buy/sell/rent a house without paying any brokerage.
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