Customer Service Executive

  • icon job experience 0 - 1 Years
  • icon job opening 150 Openings
  • icon salary 2.0-2.8 Lac/Yr
  • icon job location Gurgaon
  • Face-to-Face interview Face-to-Face interview
Key Skills

Verbal Communication Customer Care Representative Customer Service

Job Description

Designation: Customer Service Associate

Qualification: HSC Passed and above

Process Type- Voice ( Sales )

Experience- 6 months or above experience (Preferable)

Qualification- Any Graduate/HSC

Job Type: Full-time

Requirements:

Should be ready to work for the Voice process

Clarity of speech and thought is expected with basic computer knowledge.

Should previously have sales domain experience

Ready for rotational shifts & rotational week offs.

Immediate joiners Preferred.

Must have a good command & fluency in English ,Hindi

Job Description

Answer incoming calls from customers with inquiries on product orders

Assist various departments in facilitating sales of all products in the company portfolio

Analyze customer issues and assist in resolving within the required timeframe

Coordinate with customers and ensure appropriate questioning to identify issues

Manage all customer inquiries and summarize to present to management

Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.

Job Types: Full-time, Regular / Permanent/Rotational

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

total work: 1 year (Preferred)

Customer service: 1 year (Preferred)

Language:

English & Hindi(Preferred)
  • Experience

    0 - 1 Years

  • No. of Openings

    150

  • Education

    Higher Secondary

  • Role

    Customer Service Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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