Customer Service Executive

Being Employment Pvt. Ltd

Full Job Description

Resolve customer complaints via phone and email.

Go the extra mile to engage customer.

Follow communication procedures, guidelines and policies.

Keep records of customer interactions, process customer accounts and file documents .

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Attempt to persuade customer to reconsider cancellation.

Assist with placement of orders, refunds, or

• Experience

  0 - 2 Years

• No. of Openings

  160

• Education

  Higher Secondary, Secondary School, Diploma, B.A

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office