Customer Service Executive

  • icon job experience 2 - 5 Years
  • icon job opening 1 Openings
  • icon salary 1.0-3.0 Lac/Yr
  • icon job location Bardez Goa
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Handling Customer Support Problem Solving

Job Description

Were Looking for a Caring and Photography-loving Customer Service Lead. You Would Be Responsible for Quickly Resolving Answering Customer Queries Via Email, Phone, Social Media, or Live Chat; Getting Feedback from Customers; Identifying Areas of Improvements; and Working Closely with Our Teams to Continuously Improve Our Service Quality.

essential Duties and Responsibilities:

make Sure Customer Queries are Solved Quickly with a High Degree of Satisfaction

handle Customer Complaints Across Email, Phone, Social Media, and Live Chat

maintain and Improve Customer Service Slas

look for Ways to Improve Our Service Quality Via Root-cause Analysis

help Build a Customer-centric Company Culture

collaborate Closely with Our Teams

qualification:

bachelor's Degree

excellent English Writing and Speaking Skills

detail-oriented

active On Social Media

hindi, Marathi or Kannada Language Skills a Plus

a Love of Photography
  • Experience

    2 - 5 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Customer Service Executive

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About PHOTOJAANIC

About Photojaanic
Your best memories and photos deserve to not be locked up and lost on devices.
Bring your best moments into your life. Photojaanic helps people print the stories they care about. We believe capturing moments and pursuing creative interests matters.
We're based out of Goa and Singapore. We design, develop, manufacture and market all of our products. Quality control and product innovation are important to us. We are also the exclusive marketer and manufacturer of the Kodak Collections premium range of photo albums.
Read More...
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