Senior Customer Service Executive

Bulwark Sales & Business Solutions Private Limited

0 - 2 Years
1 Openings
2.5-3.8 Lac/Yr
Bangalore
Face-to-Face interview

Key Skills

Microsoft Office Communication Skills Customer Care Customer Retention Customer Support Customer Service Executive

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Job Description

We are looking for 1 Senior Customer Service Executive Post in Bangalore with deep knowledge in Microsoft Office,Communication Skills,Customer Care,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary

esponsibilities: Customer Support II Problem Solving

• Manage incoming calls and customer service inquiries

• Provide information about products and services, take/cancel orders, and record details of complaints

• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

Experience
0 - 2 Years
No. of Openings
1
Education
Higher Secondary
Role
Customer Service Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Bulwark Sales & Business Solutions Private Limited

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