Senior Customer Service Executive

Bulwark Sales & Business Solutions Private Limited

We are looking for 1 Senior Customer Service Executive Post in Bangalore with deep knowledge in Microsoft Office,Communication Skills,Customer Care,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary

esponsibilities: Customer Support II Problem Solving

Manage incoming calls and customer service inquiries

Provide information about products and services, take/cancel orders, and record details of complaints

Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  Higher Secondary

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office