Bpo/customer Service/technical Support

Black & White Business Solutions

Ensuring low down time for production desktops.

Preventive / Corrective maintenance of all the desktops.

Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.

Responsible for Backups and Restore of critical data according to users request.

Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.

Ensuring Encryption in all Laptop users for data security, and EFS backup

Managing and updating Windows patches for Desktops and Laptops.

UPS Monitoring

Providing Mobile devices support (Microsoft Active Sync) for corporate users

Managing and Maintaining Projectors for Meeting and Conference purpose.

Providing support for Voice communications

Deploying, Managing and configuring network Printer.

Interacting with Vendors for Hardware & Software Support

Ensuring low down time for production desktops.

Preventive / Corrective maintenance of all the desktops

Managing and Maintaining Symantec Endpoint Protection at desktop level

Responsible for Backups and Restore of critical data according to users request

Responsible for 1st level troubleshooting in Servers and Network related issues.

• Experience1 - 3 Years
• No. of Openings50
• EducationDiploma, B.C.A, B.B.A, B.Com, B.Ed, B.Sc
• RoleCustomer Service Executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office