Customer Service Executive

VivaConnect Pvt. Ltd.

Roles and Responsibilities:

- Handling inbound and outbound calls to customers and clients.

- Identify the need of consumers, resolve issues and provide solution.

- Maintain good customer relation.

- Maintain records and details of the customer.

Requirements:

- Strong multitasking, Time management

- Good Communication Skills (English & Hindi)

Experience: Fresher (0 to 7 years)

- Rotational shift

- No Night Shift

- One Day Rotational off in a week

- No Sales / No Targets

- Domestic BPO and Inbound process

- 10 days training and certification

- 1 year contract (Not a bond)

Notice period: Immediate to 15 days notice period

Qualification: Undergraduate & Graduate

• Experience

  0 - 6 Years

• No. of Openings

  10

• Education

  Higher Secondary

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office