Customer Service Executive

SquarePanda

1 - 2 Years
2 Openings
1.0-2.0 Lac/Yr
Andheri East
Face-to-Face interview

Key Skills

Microsoft Office Communication Skills Customer Care Customer Support BPO App Support

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Job Description

Providing on-call support

Understand telecommunication systems

Empathy with users

Providing technical support to customer

Responsible for monitoring and responding to open tickets submitted through an incident management system

Troubleshoot and escalate alerts that cannot be resolved to the appropriate section

Prioritize and handle service requests and incidents

Responsible for troubleshooting and resolving application or infrastructure issues.

Experience
1 - 2 Years
No. of Openings
2
Education
B.Com, Higher Secondary, Secondary School
Role
Customer Service Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About SquarePanda

Our story isn't about us at all. It's about you-the parents and educators of India.
You and your efforts to teach kids phonics and through that, the English language.
Well, we're here to make your life easier!