Customer Service Executive

  • icon job experience 1 - 2 Years
  • icon job opening 2 Openings
  • icon salary 1.0-2.0 Lac/Yr
  • icon job location Andheri East
  • Face-to-Face interview Face-to-Face interview
Key Skills

Microsoft Office Communication Skills Customer Care Customer Support BPO App Support

Job Description

Providing on-call support

Understand telecommunication systems

Empathy with users

Providing technical support to customer

Responsible for monitoring and responding to open tickets submitted through an incident management system

Troubleshoot and escalate alerts that cannot be resolved to the appropriate section

Prioritize and handle service requests and incidents

Responsible for troubleshooting and resolving application or infrastructure issues.
  • Experience

    1 - 2 Years

  • No. of Openings

    2

  • Education

    B.Com, Higher Secondary, Secondary School

  • Role

    Customer Service Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About SquarePanda

Our story isn't about us at all. It's about you-the parents and educators of India.
You and your efforts to teach kids phonics and through that, the English language.
Well, we're here to make your life easier!
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