Customer Service Executive

  • icon job experience 1 - 5 Years
  • icon job opening 5 Openings
  • icon salary Not Disclosed
  • icon job location Ahmedabad
  • Face-to-Face interview Face-to-Face interview
Key Skills

Microsoft Office Communication Skills Customer Service Operations Interpersonal Skills Logistic Skills Time Management

Job Description

Job Description : Customer Support Executive

Able to handle import and export shipments by Air & Sea

Handling End to End Shipment process.

Preparing BL draft (MBL/HBL).

Submitting SI on website

Co-ordinate with CHA, Shipping Lines.

VGM submission on ODEX

INTTRA booking submission

Placement of Bookings with shipping lines.

Knowledge of ISF filing

Should have good command over Software Skills Internet, MS Office, E-mail Etiquettes.

Responding to enquiries of all the customers in the most efficient manner

Regular updates and follow up with clients/ liners/ Shipping lines other service providers.

Excellent verbal & communication skills, Multi-tasking & ability to handle work pressure

Regular follow up with internal departments to get updates on client issues.

Maintaining data of all clients/ potential clients.

Up-to data reporting to clients with cargo status pertaining to various shipments.

Employment Type: Full Time

Location: Bhopal & Gujarat
  • Experience

    1 - 5 Years

  • No. of Openings

    5

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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