Customer Service Executive

  • icon job experience 1 - 5 Years
  • icon job opening 5 Openings
  • icon salary 1.5 - 2.3 Lac/Yr
  • icon job location Ahmedabad
  • Face-to-Face interview Face-to-Face interview
Key Skills

Microsoft Office Communication Skills Customer Service Operations Interpersonal Skills Logistic Skills Time Management

Job Description

Job Description : Customer Support Executive

• Able to handle import and export shipments by Air & Sea

• Handling End to End Shipment process.

• Preparing BL draft (MBL/HBL).

• Submitting SI on website

• Co-ordinate with CHA, Shipping Lines.

• VGM submission on ODEX

• INTTRA booking submission

• Placement of Bookings with shipping lines.

• Knowledge of ISF filing

• Should have good command over Software Skills – Internet, MS Office, E-mail Etiquettes.

• Responding to enquiries of all the customers in the most efficient manner

• Regular updates and follow up with clients/ liners/ Shipping lines other service providers.

• Excellent verbal & communication skills, Multi-tasking & ability to handle work pressure

• Regular follow up with internal departments to get updates on client issues.

• Maintaining data of all clients/ potential clients.

• Up-to data reporting to clients with cargo status pertaining to various shipments.

Employment Type: Full Time

Location: Bhopal & Gujarat
  • Experience

    1 - 5 Years

  • No. of Openings

    5

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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