Customer Service Executive- Frieght Forwarding

Talent Zone Consultant

5 - 7 Years
1 Openings
Not Disclosed
Bangalore
Posted today
Face-to-Face interview

Key Skills

Customer Care Executive Freight Forwarding Shipment Updates Send Enquiries Receive Rates

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Job Description

The JD for CS is as below:

To coordinate with clients/ ops team / CHA s wherever required.

Timely communication of shipment updates vide DSRs & Emails to clients

To send enquiries / receive rates // negotiate // to further quote to the client account that the CSE would be handling.

To follow up on sailing confirmations or shipment uplift , to receive timely pre alert and to send them accordingly well in time to clients

Follow up of shipments till it reaches or arrives at the POD & further scope if required & update all concerned accordingly

To call up clients and to maintain a good rapport.

To be aware of the market scenarios in the field of logistics/carriers,

To be able to correspond to the management on a timely basis for any issues arising out of shipments for the same to be sorted out then and there.

To be able to correspond with the overseas / local – operation teams for smooth execution of shipments.

Experience
5 - 7 Years
No. of Openings
1
Education
Professional Degree
Role
Customer Service Executive
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
bengaluru

About Talent Zone Consultant

TALENT ZONE Consultants is a unique and flourishing Human Resource Consultancy in Bangalore, Karnataka. This company is known for offering best recruitment solutions possible, to both IT and Non-IT industries in all over the world. We host a wide spectrum of Placement Services namely HR Services, Campus Placement, Outsourcing Services, and Manpower Recruitment Services. TALENT ZONE Consultants has gained a considerable network of contacts and a database of quality Candidates, which is generated through networking, referrals and advertising across a wide range of media. Our primary goal is to assist our clients with building the strongest management teams possible. To that end, we endeavor to thoroughly understand our clients' staffing objectives and profile the skills and background required for a job. We effectively understand our clients manpower requirements and have been successfully delivering to their ongoing demands that are best suited to our clients' needs.