Walk-in Interview For Customer Service Executive

Skytech Aviation Services Pvt Ltd

Customer service executives (CSEs) are responsible for ensuring customer satisfaction, loyalty, and business success. Some of their responsibilities include:

Handling customer complaints

CSEs use problem-solving skills to analyze the cause of a problem, generate solutions, and implement a plan to resolve it. They should be able to do this quickly and professionally.

Communicating with customers

CSEs communicate with customers through email, phone, live interactions, or online chat. They should be able to provide accurate and timely information about products, services, and accounts.

Training employees

CSEs may be responsible for hiring and training staff, including reviewing applications, conducting interviews, processing paperwork, and providing on-the-job training.

Designing an efficient customer service process

CSEs should be able to work in a fast-paced environment and handle multiple tasks simultaneously. They should also collaborate with other departments to ensure customer issues are resolved quickly and efficiently.

Other responsibilities of CSEs may include: Ensuring customer satisfaction, Active listening, and Adaptability.

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  Higher Secondary, Secondary School

• Role

  Customer Service Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  4th floor, Jupitara Palace , Bhangagarh, ABC point , G S ROAD, Guwahati, 781006