Customer Service Executive in Mohali (Banking Sales Process)

Paisso Technology Pvt Ltd

Job Title: Customer Service Executive In Banking Sales Process

Position Overview:

We are looking for a confident candidate to join our team as an Executive and provide exceptional services to our customers. The ideal candidate should have excellent communication skills, a strong understanding of banking processes, and a dedication to deliver outstanding customer services.

Responsibilities:

• Handle inbound/outbound calls, emails, and messages from customers promptly and professionally.

• Address customer enquiries, concerns regarding banking products and services.

• Provide accurate information to customers regarding banking products.

• Process customer requests for various banking services.

• Follow up with customers to ensure satisfactory resolution of their concerns and inquiries.

Requirements:

• Excellent communication skills.

• Experience in customer service, preferably in the banking or financial services industry.

• Customer-focused mind set with a genuine desire to assist and support customers in achieving their financial goals.

• Strong problem-solving abilities and the ability to achieve sales targets.

• Ability to multitask and prioritize tasks in a fast-paced environment.

Salary: ,000-25,000/month

Perks and Rewards:

• Exceptional incentives and rewards system

• Morning shift

• 18 paid leaves/year

• Experience

  0 - 2 Years

• No. of Openings

  20

• Education

  Any Bachelor Degree

• Role

  Customer Services Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office