Job Description

Job Responsibilities

Coordinate business communications on calls (inbound/outbound), emails, coordination with the clients (B2B) on their enquiries

Maintain data on excel

Uphold a strict level of confidentiality

Develop and sustain a level of professionalism among clientele

Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

Handling inbound/Outbound customer queries from . Customers related to new reservations, cancellations, exchanges, etc.

Job Requirements

Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software

Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities

Exceptional interpersonal skills

Thrives in a fast-paced environment

Customer handling experience required.

What you will get

PF/ESI

Health Insurance

Employee Engagement Activities
  • Experience

    2 - 6 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Customer Service Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Culture Holidays India Pvt Ltd

Culture Holidays (Travelchahcha.com)
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