Customer Service

Nabs Collections

3 - 6 Years
2 Openings
2.5-3.5 Lac/Yr
Kolkata
Posted 29 days ago
Online interview

Key Skills

Payroll Administration Payroll Specialist Customer Handling Customer Service

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Job Description

Job Description: Customer Service

Location: Kolkata

Experience: 3 years

Salary: ₹25,000 - ₹30,000 per month

Key Responsibilities:

Assist clients with payroll software-related queries and provide prompt resolutions.

Conduct training sessions for clients to ensure effective software usage.

Address client concerns, troubleshoot issues, and provide exceptional customer support.

Collaborate with internal teams to resolve technical or operational challenges.

Prepare and maintain training materials, manuals, and documentation.

Requirements:

Minimum 3 years of experience in customer service or software training roles.

Strong communication and interpersonal skills.

Proficiency in payroll software or a willingness to learn.

Ability to conduct virtual training sessions.

Problem-solving skills and client-focused approach.

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Perks:

Opportunity to work with a leading payroll solutions provider.

Collaborative and growth-oriented work environment.

Experience
3 - 6 Years
No. of Openings
2
Education
Professional Degree, B.A, B.B.A, B.Com
Role
Customer Service Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Nabs Collections

"Career Crest by Nabamita is a leading recruitment agency with a strong reputation for connecting businesses with top-tier talent across various industries. With expertise over 10 years in HR and talent acquisition, talent strategy and workforce planning we specialize in sourcing, vetting, and placing candidates in roles ranging from entry-level to executive positions. Our team of experienced recruiters uses cutting-edge technology, industry insights, and personalized service to provide tailored staffing solutions that meet the unique needs of our clients. We are committed to delivering high-quality candidates who drive organizational success, while ensuring a seamless and efficient hiring process."