Customer Service Executive

Aviation Resources

Company Description

Urgently required for Customer Service Executive at airport

Role Description

This is a full-time on-site role for a Customer Service Executive at New Delhi Airport.

An airport customer service executive, or agent, is responsible for helping passengers and airport staff before, during, and after their flights. They assist with check-ins, reservations, and complaints, and ensure passengers have a positive experience.

Responsibilities Assisting passengers with special needs, Answering questions, Managing ticket reservations and changes, Handling customer complaints, and Meeting the needs and safety requirements of passengers and airport staff.

Qualifications

Graduation

Excellent communication and customer service skills

Ability to remain calm and composed under pressure

Strong problem-solving abilities

Physical fitness and ability to stand for long periods

Knowledge of safety and emergency procedures

Age :18 to 40

Both male and female can apply!

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  Higher Secondary

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Hrteam@aviationresources.co.in