Customer Service Executive (Female Candidates Only)

Adirekha Ayurveda Pvt. Ltd.

Client Relations Executive

Adirekha Ayurveda Pvt Ltd. is a leading organisation in the field of Ayurvedic healthcare.

Through a harmonious blend of Ayurvedic food, daily routines, rejuvenating body

treatments, Panchakarma therapies, and yoga, we provide holistic healing solutions. With

patients from over 61 countries, we have built a global reputation for expertise in managing

chronic diseases and providing customised treatments for various health conditions and also

providing high-quality Ayurvedic products to our patients.

As a Client Relations Executive, you will be responsible for managing client interactions,

addressing inquiries promptly, and sharing comprehensive product price details. The ideal

candidate will have excellent communication skills, a customer-centric approach, and a

strong understanding of Ayurvedic products and their benefits.

Job Title - Client Relations Executive

Years of Experience - 2+ years

Work Location - Trivandrum

Compensation - Best in the industry

Job Responsibilities-

Respond promptly to client inquiries received through social media platforms and other

communication channels.

Provide detailed information about Ayurvedic products, including pricing, ingredients, usage

instructions, and potential benefits.

Manage and track customer orders from placement to delivery, ensuring accurate and timely

shipment details.

Resolve any issues related to order delays, damaged products, or missing items, ensuring

customer satisfaction.

Establish strong and positive relationships with customers, fostering loyalty and repeat

business.

Provide personalized assistance to clients by understanding their specific needs and

recommending appropriate Ayurvedic products.

Maintain a database of client interactions, preferences, and feedback for future reference and

improved service.

Ensure a high level of customer satisfaction by promptly addressing concerns, resolving

issues, and exceeding expectations.

Job Requirements-

Proven experience i

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  B.A

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kodunganoor, Kulasekharam, Vattiyoorkavu