Customer Service Engineer

sawant process solutions Pvt.Ltd

Sales and Service Executive

Role and Responsibilities

Sales Service Executive Job responsibilities include:

• Conducting market research to identify selling possibilities and evaluate customer needs

• Actively seeking out new sales opportunities through cold calling, networking and social media

• Setting up meetings with potential clients and listening to their wishes and concerns

• Plan and schedule AMC’s in discussion with customer.

• Follow up on repeat sale.

Job brief

Sales and Service Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. Candidate should have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, he would like to meet you.

He should meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs

• Actively seek out new sales opportunities through cold calling, networking and social media

• Set up meetings with potential clients and listen to their wishes and concerns

• Prepare and deliver appropriate presentations on products and services

• Create frequent reviews and reports with sales and financial data

• Ensure the availability of stock for sales and demonstrations

• Participate on behalf of the company in exhibitions or conferences

• Negotiate/close deals and handle complaints or objections

• Collaborate with team members to achieve better results

• Gather feedback

• Experience

  2 - 5 Years

• No. of Openings

  10

• Education

  B.E, Diploma, Advanced/Higher Diploma, Vocational Course

• Role

  Customer Service Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office