Customer Service Coordinator

Elite Management Services

Customer care after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet

Attend to customer service calls on phone

New order processing & feeding in the system

Manage the work allocation thru the service management system

Make repair quotations in Tally and interact with the customer for approval

payment follow-up if any

complaints or grievances solving

coordinate with the services and spares team for completion and close service calls

Good in Ms Office.

• Experience2 - 8 Years
• No. of Openings1
• EducationHigher Secondary, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc
• RoleCustomer Service Coordinator
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office
• Face interview locationshikha@elitemanagement.in