Customer Service Coordinator

Key Skills

Customer Associate

Job Description

Customer care after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet

Attend to customer service calls on phone

New order processing & feeding in the system

Manage the work allocation thru the service management system

Make repair quotations in Tally and interact with the customer for approval

payment follow-up if any

complaints or grievances solving

coordinate with the services and spares team for completion and close service calls

Good in Ms Office.
  • Experience

    2 - 8 Years

  • No. of Openings

    1

  • Education

    Higher Secondary, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc

  • Role

    Customer Service Coordinator

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    shikha@elitemanagement.in

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