Customer Service- Business Delivery

  • icon job experience 1 - 4 Years
  • icon job opening 10 Openings
  • icon salary 3.0-3.5 Lac/Yr
  • icon job location Noida
  • Face-to-Face interview Face-to-Face interview

Job Description

What the Role involves :

Position holder will be an individual contributor

Build and manage productive, professional relationships with clients using telephonic and/or video conversations

Ensure clients are using and deriving benefit from IndiaMART

Ensure products/services in clients e-catalog are accurately defined

Prompt resolution of client complaints

Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures

Daily 10-12 meaningful telephone/video calls with clients

Critical Skills of a Suitable Candidate :

Client handling and application of Tele-sales techniques

Active listening and understand the business contexts of clients

Good Verbal and written communication

Ability to work independently

You Can Apply if you have:

70%+ marks in 10th and 12th

B Tech / Graduate with minimum 1 years experience in inside sales or Customer handling, or Freshers with a Post Graduate Degree in Management
  • Experience

    1 - 4 Years

  • No. of Openings

    10

  • Education

    Any Bachelor Degree

  • Role

    Customer Service Executive

  • Industry Type

    Telecom / ISP

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Indiamart Intermesh Ltd

IndiaMART is Indias largest online B2B marketplace, connecting buyers with suppliers. With 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), Large Enterprises as well as individuals. Founded in 1999, the companys mission is to make doing business easy.
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