Customer Service Associate

Silver Bhoomi Enterprises

0 - 1 Years
10 Openings
1.8-2.5 Lac/Yr
Punjab
+1 Ludhiana
Face-to-Face interview

Key Skills

Communication Skills Customer Care Customer Support Walk in

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Job Description

Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel

Responsibilities –

1. Contact potential or existing customers to inform them about a product or service using scripts.

2. Answer questions about products or the company.

3. Ask questions to understand customer requirements and close sales.

4. Direct prospects to the field sales team when needed.

5. Enter and update customer information in the database.

6. Take and process orders in an accurate manner.

7. Handle grievances to preserve the company’s reputation.

8. Keep records of calls and sales and note useful information

Experience
0 - 1 Years
No. of Openings
10
Education
Higher Secondary
Role
Customer Service Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Silver Bhoomi Enterprises

Silver Bhoomi Enterprises is one of the leaders in rendering HR solutions across the country. We are a company that has been in the forefront since we incepted in 2017 providing manpower solutions, recruitment and placement services to every corporate house or individual that has come knocking on our doors.

We encounter and tackle every situation with uniqueness and individuality and cater to it as its requirements are. We understand that no two consumers are the same nor are their problems and needs the same. In view of this, we have allocated every single job to different professionals in our team so that every problem is handled and executed with care.

We recruit and help in recruiting for you after a lot of careful analysis and verification so that the best services are rendered to every customer. And even the people we send for providing the various services are thoroughly trained at our end.