Customer Service Associate

Silver Bhoomi Enterprises

Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel

Responsibilities –

1. Contact potential or existing customers to inform them about a product or service using scripts.

2. Answer questions about products or the company.

3. Ask questions to understand customer requirements and close sales.

4. Direct prospects to the field sales team when needed.

5. Enter and update customer information in the database.

6. Take and process orders in an accurate manner.

7. Handle grievances to preserve the company’s reputation.

8. Keep records of calls and sales and note useful information

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Higher Secondary

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office