Customer Service Associate

  • icon job experience 2 - 8 Years
  • icon job opening 20 Openings
  • icon salary 1.5-2.5 Lac/Yr
  • icon job location Ludhiana
  • Face-to-Face interview Face-to-Face interview

Job Description

Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company.

Ask questions to understand customer requirements and close sales.

Direct prospects to the field sales team when needed.

Enter and update customer information in the database.

Take and process orders in an accurate manner.

Handle grievances to preserve the companys reputation.
  • Experience

    2 - 8 Years

  • No. of Openings

    20

  • Education

    Higher Secondary, Any Bachelor Degree

  • Role

    Customer Service Associate

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Prerana Educational and Charitable Trust

Prerana HR Solutions is a trusted name in the placement sector of Odisha. This Placement firm was founded in the year 2014. Mr. Pradeep Kumar Panda is the chairman of the company and laid the foundation in Odisha. This firm was established with a motive of serving the clients with economically priced services available under the same roof. Currently, we are working as an HR consultant, educational consultant, and career consultant in Odisha. Furthermore, clients are also facilitated with the housekeeping services, corporate training, and manpower recruitment. We have a mission of making a difference by providing innovative services to develop competencies of the manpower with good value system to face challenges of the continuously changing world. Our vision is to emerge as a top solution provider in the fields of recruitment, training, management consultancy, and service infrastructure.
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