Customer Service Associate

KNOTIFY

Designation: Customer Service Associate

Qualification: HSC Passed and above

Process Type- Voice ( Sales )

Experience- 6 months or above experience (Preferable)

Qualification- Any Graduate/HSC

Job Type: Full-time

Requirements:

Should be ready to work for the Voice process

Clarity of speech and thought is expected with basic computer knowledge.

Should previously have sales domain experience

Ready for rotational shifts & rotational week offs.

Immediate joiners Preferred.

Must have a good command & fluency in English ,Hindi

Job Description

Answer incoming calls from customers with inquiries on product orders Assist various departments in facilitating sales of all products in the company portfolio

Analyze customer issues and assist in resolving within the required timeframe Coordinate with customers and ensure appropriate questioning to identify issues

Manage all customer inquiries and summarize to present to management

Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.

Job Types: Full-time, Regular / Permanent/Rotational

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

total work: 1 year (Preferred)

Customer service: 1 year (Preferred)

Language:

English & Hindi(Preferred)

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  Higher Secondary, Any Bachelor Degree

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office