Customer Service Associate

knotify

We are Hiring for Customer Care Executive

ROLES AND Responsibilities:

· Calling active and budding clients, Inbound and Outbound process.

· Answering phones and explaining the product and services offered by the company.

· Regular following up with the customer.

· Contacting existing customers as well as prospective customers

· Maintaining the database of the customers on a regular basis.

· Obtaining customer information and other relevant data.

· Resolving queries and issues related to the products and services.

Desired Candidate Profile

· Great interpersonal skills.

· Should be well versed in English and Hindi both.

· Strong organizational skills.

· Ability to work in a team or individually as and when required.

· Ability to manage and handle multiple tasks

· Outstanding problem-solving skills.

· Hard-working individual.

· Ability to handle pressure.

Job Types: Full-time, Regular / Permanent, Rotational Shift

Education:

? Higher Secondary(12th Pass) (Preferred)

Experience:

? Call center: 1 year (Preferred)

? Customer service: 1 year (Preferred)

Language:

? English (Preferred)

? Hindi (Preferred)

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  Higher Secondary, Any Bachelor Degree

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office