Customer Service Associate

Teleperformance

ge large amounts of incoming phone calls

rate sales leads

tify and assess customers’ needs to achieve satisfaction

d sustainable relationships and trust with customer accounts through open and interactive communication

ide accurate, valid and complete information by using the right methods/tools

personal/customer service team sales targets and call handling quotas

le customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

records of customer interactions, process customer accounts and file documents

ow communication procedures, guidelines and policies

the extra mile to engage customers

• Experience

  0 - 6 Years

• No. of Openings

  100

• Education

  Higher Secondary, Any Bachelor Degree

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office