Customer Service Associate

Unytech India

We are hiring for Customer Service Executive for a Global Brand

Roles and Responsibilities:

Receiving Calls from the customers and make them understand the benefits of product/Services

Following quality parameters while talking or dealing with customers and clients.

Resolving issues related to customer & supplier onboarding.

Participating in all organizational activities like RNR | Fun Activities and Sports activities.

Coordination with Team Supervisor and colleagues in case of any doubts and problems

Clearing customer doubts

Desired Candidate Profile:

Ensure complete and correct information is transferred to the customer on every call

Should handle the customers confidently and assertively

Should be able to communicate in grammatically correct Hindi, English & Kannada

Should be able to understand an comprehend Hindi, English & Kannada

Should be able to speak professional

Clarity of Speech

No MTI affecting pronunciation/Understanding

Process and product awareness

Industry and domain knowledge

Customers centricity

Should have basic knowledge of operating computer

Good in Communication & Customer Support Skills through phone, chat or email.

Language- Excellent Hindi, English & Kannada communication.

Should have capability for delivering product & application training to customers to do end to end.

* Male / Female both can apply for this job.

* Candidate must be 12th Pass [ Under graduate and graduate can apply]

* Candidate must speak fluent Hindi, English & Kannada

* Must know basic computer.

Perks and Benefits:

Salary - No Constraint for the right candidate

Kindly mention your Current & Expected Salary

Other Details:

Shift-

9:00am to 6:30pm.

Six days working and 1 week off.

Interested candidates may send their profiles to HR at FRESHERS And EXPERIENCED both can apply.

Role Telecalling/Telemarketing Executive Industry Type BPO, Call Centre, ITeS Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations Employment Type Fu

• Experience0 - 3 Years
• No. of Openings10
• EducationAny Bachelor Degree
• RoleCustomer Service Associate
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office