Urgently Hiring Customer Service Associate

Rightfit Resources OPC Pvt. Ltd.

1 - 2 Years
5 Openings
1.8-3.3 Lac/Yr
Chandigarh
+1 Ludhiana
Face-to-Face interview

Key Skills

Convince Skilled Hindi or English Communication E-Mail MS Excel Communication Good Listener Product Knowledge Motivational Speech Handling Customers Customer Service Walk in

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Job Description

Dear candidate ,

Greeting from right fit resources .Urgent hiring Digital Lead generator manger .

An effective customer service associate job description, begin by listing detailed duties, responsibilities and expectations. We have included customer service associate job description templates that you can modify and use.

Sample responsibilities for this position include:

Feedback promptly to customer inquiries in professional manner (Phone, email)

Proactively answering consumer inquiries via Sitka’s customer-service email account

Coordinate with Order Management Officer & Senior Team Leader to comeup with process improvement

Responsible for agent coaching and improvement

Responsible for ticket escalation

Finding the answers/solutions to customer queries/issues

Communicate and coordinate with internal, external departments

Control KPIs breach

Provide register coverage and process all customer and associate transactions at the registers

Promote company programs including warranty sales, Sportsman’s Advantage Club (loyalty program), private-label credit cards, and other seasonal promotions

Experience
1 - 2 Years
No. of Openings
5
Education
Any Bachelor Degree
Role
Customer Service Associate
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Rightfit Resources OPC Pvt. Ltd.

Right Fit Resources is a well-known name in the placement industry of Odisha. This placement agency was founded by Mr. Sappati Bala Krishna. He is the CEO of the firm and laid its foundation in the year 2017. The establishment of the company is the result of the consistent hard work of Mr. Sappati Bala Krishna. His guidance has ushered us towards the path of success. We provide the platform to the companies and job seekers where they can exchange benefits. We are backed by the team of the professional employees. They are a valuable resource for the company and due to their hard work, we have established ourselves with a sturdy base. The combined efforts of every employee of Right Fit Resources have resulted in the establishment of a huge clientele in different zones of Odisha. We are working hard to expand the clientele all over India. Since inception, we are serving the different industries. We serve the BPO, finance, engineering, pharmaceutical, sales & marketing, event management.