Hiring For Customer Service Associate Fresher

Global India Group

1 - 3 Years
35 Openings
2.5-3.5 Lac/Yr
Fatehabad
+4 Sirsa, Bathinda, Hanumangarh, Mahisagar
Face-to-Face interview

Key Skills

Customer Care MS CRM Service Marketing Technical Services IT Support Computer Graphics Walk in

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Job Description

We are hiring experienced Customer Service Associates to keep growing. If you're dedicated and ambitious, So there is an excellent place to grow your career.

Responsibilities for Customer Service Associate

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email

Maintain an updated knowledge of the organization's products, services, and customer service policies

Document customer interactions when necessary, compiling documents and forwarding information to interested parties

Explain simply and clearly in response to customer questions and check for customer understanding and acceptance

Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits

Assist clients by demonstrating the use of goods and programs and answering any questions they may have

Participate in training opportunities provided by the organization or by outside entities

Establish and maintain good rapport with customers by using positive language and anticipating their needs

Qualifications for Customer Service Associates

2+ years of previous customer service experience a plus

Friendly and welcoming manner with clients and other members of the customer service team

Extensive knowledge of the company's policies, procedures, goods and services

Familiarity with customer-relationship management (CRM) software programs

Ability to explain complex concepts in a clear, simple manner to customers

Strong command of written and verbal English

Excellent organizational and multitasking skills

Ability to maintain a calm and polite manner in stressful situations

Willingness to cooperate with customers and management to resolve any issues that may arise.

Experience
1 - 3 Years
No. of Openings
35
Education
Diploma, Higher Secondary, Secondary School
Role
Customer Service Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Global India Group

Global India Group is a renowned Consulting firm specializing in HR practices and Recruitment. We are one of the best HR Consultants based in Rohtak giving manpower to organizations right from junior level to senior level stand. We aim to give quality, fast and affordable manpower solutions for our clients. To answer the demands of the clients with great foresight, we employ numerous recruitment methodologies to tire out all possible channels, finding out the best match for you.

We are focused on rendering HR Consultant, Placement Consultant, Overseas Placement, Career Consultant, Recruitment Services, and Resume Writing Services. Established in the year 2022, Placement Consultant has adopted a professional and ethical approach towards our clients in all our transactions.

Global India Group has a huge data bank of candidates in all fields at all levels. We give quality manpower to the esteemed association. We offer our services to make sure that the right applicant is available for the correct job and we take care to match the profiles. Every aspirant registered with us would have been interviewed and considered on personal attributes, academic/ professional qualifications, work experience, job knowledge, and growth potential.

We set up to our clients just those candidates who are personally and professionally friendly with the company. We superiority ourselves to keep at all times the highest professional standards and complete confidentiality is maintained in our association with the client and the aspirant. Global India Group can do a precise search based on your needs and come up with candidates who best meet your job account.