Customer Service Associate (CSA)

TAS PVT LTD

0 - 1 Years
12 Openings
2.3-4.3 Lac/Yr
Barasat Kolkata
+9 Barrackpur, Kalyani, Kolkata, Ranaghat, Howrah, South 24 Parganas, Nadia, North 24 Parganas, Dum Dum Kolkata
Face-to-Face interview

Key Skills

Communication Advisor Passenger Handling Passenger Service Associate Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive

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Job Description

Customer Service Associate Responsibilities:

nding training sessions to grow knowledge of products and to develop customer service skills.

lving phone, walk-in, mail, fax, and email customer inquiries.

essing and logging incoming calls into the CRM system.

tifying customer needs.

arding and escalating inquiries to relevant individuals and departments.

acting customers to give them accurate feedback on the progress of their inquiries.

iding outstanding customer service.

ting customer information as required.

taining confidentiality of information.

orming other duties as the need arises

Experience
0 - 1 Years
No. of Openings
12
Education
Higher Secondary
Role
Customer Service Associate
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About TAS PVT LTD

WELCOME TO TAS PVT LTD
The journey of this organization started back in the year 2013 and then year on year we gained strength and momentum keeping in tune with the growth of the Aviation industry, Talento too has been relentless in preparing the youth to enter the Aviation Industry and its various sub-sectors.