Application Starts For Customer Service Assistant

3 Steps Aviation

Title : Customer Service Assistant

Categories : Ground Staff

Salary : /-To /-

Location : Delhi, Kolkata , Patna , Asansol

Contact : Hr Ananya For Further Details.

Job Information :

Eligibility Criteria:

• Age – Below 30 Years

• Education – 12Th Pass Or Above

• Should Be Willing To Work In Shifts

• Well Groomed

• Fresher Or 1 To 2 Years Of Experience

Job Profile :

• Provide Efficient Guest Service And Optimize Revenue.

• Perform Various Customer Service Functions At The Airport (Check- In / Boarding Gate And Ramp)

• Perform Allocation Assigned As Per The Roster.

• Check Status Of All Flights Including Catering Uplift And Adjust As Required.

• Handle Special Situations And Conditions. Eg. – Flight Disruption / Cancellation / Overbooking.

• Carry-Out The Upgrades According To The Guidelines In Respect Of Overbooking.

• Personally Deal With Denied Boarded And Off-Loaded Guests, Irate Guests On Exceptional Basis.

• Ensure Safe Efficient Operation Of All Activities At The Airport.

• Ensure All Ground Handling Activities Are Conducted As Per Airline Standards And Policies.

• Experience

  0 - 3 Years

• No. of Openings

  8

• Education

  Higher Secondary

• Role

  Customer Service Assistant

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office