Customer Service Agent

  • icon job experience 1 - 2 Years
  • icon job opening 200 Openings
  • icon salary Not Disclosed
  • icon job location Bangalore
  • Face-to-Face interview Face-to-Face interview
Key Skills

Communication Skills Customer Care Customer Service Work From Home

Job Description

Responsibilities: Customer Care II Problem Solving

Managing incoming calls and customer service inquiries

Provide information about products and services, take/cancel orders, and record details of complaints

Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Experience

    1 - 2 Years

  • No. of Openings

    200

  • Education

    Any Bachelor Degree

  • Role

    Customer Service Agent

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

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