Hiring For Customer Service Agent

Key Skills

Good Communication Skills Interpersonal Skills Problem Solving Skills Good Listener Customer Service Agent Walk in

Job Description

Job Description: Customer Service (US Shift)- BPO

Key Responsibilities:

1. Candidate who can offer excellent customer service and after sales support.

2. Who can handle feedback calls & do complaint handling by resolving customer complaints brought to your attention within the time limits.

3. Managing orders and ensuring their prompt delivery.

4. Providing customers with clear instructions to resolve issues.

5. Rerouting customer calls to other departments when advanced solutions are needed.

6. Customer orientation & ability to respond different types of customers.

7. Answering phone calls or emails from customers to answer questions.

8. Respond to customer inquiries, based on customer needs, recommend appropriate technical solutions promptly, ensuring high levels of customer satisfaction.

Requirements:

Prior Years proven experience of Customer Service(Voice) in International process.

Excellent communication skills, both verbal and written.

Strong interpersonal skills with the ability to build rapport and establish trust with customers.

Salary Range

Rs. 25,000/- to Rs. 40,000/- pm

High Incentives Extra No. of openings-2 Shift Timings- US Shift

Job Location Gurgaon

Need Immediate Joiner
  • Experience

    1 - 5 Years

  • No. of Openings

    3

  • Education

    Any Bachelor Degree

  • Role

    Customer Service Agent

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Foxtrot Solutions LLP

FoxTrot Solutions LLP is a Gurugram based firm that provides India & US based services, solutions for household consumers and businesses. We deliver exceptional levels of support and customer satisfaction with the help of our well experienced staff. We have an expertise in different verticals and various fields of business. With time we have achieved a vast customer base in the competitive market.
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