Customer Service Advisor

ICICI LOMBARD GIC

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call

2. Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs

3. Understanding multiple products and processes

4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  Any Bachelor Degree

• Role

  Customer Service Advisor

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office