Customer Service Advisor

  • icon job experience 0 - 2 Years
  • icon job opening 10 Openings
  • icon salary 1.8-3.0 Lac/Yr
  • icon job location Ahmedabad
  • Face-to-Face interview Face-to-Face interview
Key Skills

BPO Customer Handling Customer Support

Job Description

Job title Customer Service

Job Location Ahmedabad

Business Domain UK Domain / InHouse

Job purpose

To work as a part of an established UK based property management business. The agent is required to efficiently manage incoming calls from the business clients and accomplish admin duties as mentioned below.

Duties and responsibilities

• Handover from UK team via call and email.

• Answer customer calls and provide support and resolutions.

• All calls to be documented as per the process and sent across at the end of the shift.

• General admin tasks

o Adding new information on company website

o Post ads on social media handles

o Customer Invoicing

o Any additional tasks as and when required

Qualifications

• Education – Any Graduation (Preferable)

Skills

• Excellent interpersonal and communication skills

• Sales and negotiation skills

• Goal-orientated approach to work

• Ability to handle multiple priorities

• Ability to meet deadlines and target

• Self-motivated with ability to work without supervision

• Problem solving approach

• Excellent communication skills on phone and in emails Strong candidate focus

• Strong organisational skills Can build effective relationships

• Understands when to seek support from colleagues

Experience

• No Experience Required as full training will be provided

Work timings

• 40 working hours / 5 days a week

Above timings and working days are subject to change as per business exigencies

Remuneration & Benefits

• Competitive salary for fresher’s

• Considerable hike as per market trends for relevant experienced candidates
  • Experience

    0 - 2 Years

  • No. of Openings

    10

  • Education

    Higher Secondary

  • Role

    Customer Service Advisor

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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