Customer Sales Executive

Xodius Network Technologies PVT.LTM

0 - 1 Years
20 Openings
1.8-2.3 Lac/Yr
Chennai
Face-to-Face interview

Key Skills

Direct Marketing Channel Sales Communication Skills Sales Executive Activities Customer Sales Executive

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Job Description

Customer Sales Executive Requirements: • A bachelor’s degree. • A minimum of 1 year experience. • Excellent interpersonal and written and oral communication skills. • Knowledge of CRM systems. • Computer skills. • Knowledge of mediation and conflict resolution techniques is preferable. Customer Support Executive Responsibilities: • Answer phone calls in a more professional manner and provide information about products and services as required by the callers • They are responsible for taking ownership on customer complaints and give a call back post resolution. • Render administrative support to other customer care team members when the need arises, or as instructed • Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly • Establish and monitor the standards for customer service in the company. This is achieved using a recognized and comprehensive benchmark • Identify tasks critical to keeping customer satisfaction levels in check • Ensure maximized productivity and minimized costs.