Customer Sales Executive - Hyderabad / Bangalore/ Chennai

Skywings Advisors Private Limited

Key Responsibilities

a. Customer Service/retention Through Relationship Management

Establishing and Strengthening Relationship with Allocated Customer Base

Collection of Due Premium from Customers

Collection of Additional Document Requirement Related to Reinstatement

Resolve Simple and Easy Service Request of Customers.

Receive and Log Complex Service Request of Customers in System.

Provide Appropriate Advice to Customers to Continue Existing Policies.

Generate Interest of the Customer to Buy Another Product Post Providing Proper Service.

b. Cross-Sell / Up-Sell

Work On Every Lead Allocated from Ho Team

Identify Financial Goals of Customers and Provide Financial Planning Assistance.

Pitch Products as per Need of the Customer

Convert Leads Into New Sale.

measures of Success

execution Measures

Collection of Due Premium as per Target.

Service Resolution Percentage/tat

Meet Cross-Sell/up Sell Business Targets

Customer Satisfaction Score

key Competencies/skills Required

Building Relationships Ability to Influence Customers

Building Collaboration

Detail-oriented

Customer Centricity.

key Relationships Management (internal /external)

internal: Head of Sparc, Field Ops, Training, Hr

external: Customers

desired Qualification and Experience

Graduate in Management

Must have a minimum of 1+ Years Experience.

Experience in Managing Customer Relationship

Knowledge of Insurance Sales and Related Processes

• Experience

  2 - 8 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Customer Sales Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office