Customer Retention Manager

  • icon job experience 2 - 8 Years
  • icon job opening 3 Openings
  • icon salary 2.3-4.8 Lac/Yr
  • icon job location Sonipat
  • Face-to-Face interview Face-to-Face interview

Job Description

Customer Relationship Manager Responsibilities:

* Building and maintaining profitable relationships with key customers.

* Overseeing the relationship with customers handled by your team.

* Resolving customer complaints quickly and efficiently.

* Keeping customers updated on the latest products in order to increase sales.

* Meeting with managers in the organization to plan strategically.

* Expanding the customer base by upselling and cross-selling.

* Understanding key customer individual needs and addressing these.

* Conducting business reviews using CRM programs.

* Knowing your competition and strategizing accordingly.
  • Experience

    2 - 8 Years

  • No. of Openings

    3

  • Education

    Any Bachelor Degree

  • Role

    Customer Retention Manager

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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